Question 1

How to Deactivate your Elina Account

Accepted Answer

At Elina, we respect your privacy and comply with the General Data Protection Regulation (GDPR).

If you decide to deactivate your account, you can request this at any time.

Step 1 – Prepare Your Request

To ensure we can verify your identity and process your request securely, please send an email from the same address you use to log in to Elina. Your email should include:

Subject line: Account Deactivation Request
Full name: As registered in your Elina account
Email address: Used for your Elina account
Confirmation statement: A simple sentence confirming you wish to deactivate your account, e.g.,“I request the deactivation of my Elina account in accordance with GDPR.”

Step 2 – Send Your Request

Email your request to: dpo@elinaedu.com

Step 3 – Identity Verification

Our Data Protection Officer (DPO) may contact you to confirm your identity or request additional information to ensure your data is protected.

Step 4 – Processing Your Request

Once verified, we will:

Deactivate your account
Remove your personal data from our systems, except where retention is required by law or for legitimate administrative purposes
Confirm completion of your request via email Processing time: Up to 30 days from the date of verification, as required by GDPR.

Important:

Once your account is deactivated, you will no longer have access to any groups, plans, or content saved in Elina.
If you wish to use Elina

Question 2

🔒 Elina’s Data Privacy & GDPR Safeguards: A Comprehensive Overview

Accepted Answer

Introduction

Data privacy is no longer just a nice-to-have—it’s a must. In educational environments, where sensitive information flows constantly between educators, parents, and administrators, protecting that data becomes even more critical. Elina was built from the ground up with privacy at its core, ensuring that every conversation and piece of information remains safe and under your control.

In this article, we’ll explore how Elina tackles the most pressing data-privacy challenges in edtech. You’ll discover our robust GDPR compliance, our stateless AI architecture, our decision not to use user data for model training, our proactive PII-detection system—and how we handle Learner Profiles with strict data minimization principles.

Privacy as a core feature, not an afterthought
Key pillars: GDPR, stateless AI, no fine-tuning, PII detection
Learner Profiles designed with minimal data collection
Focus on educational contexts and sensitive data flows

GDPR Compliance

The European Union’s General Data Protection Regulation (GDPR) sets the gold standard for data privacy. It dictates where and how personal data must be stored, accessed, and managed. Many platforms scatter data across global servers, which complicates oversight and introduces legal risks. Elina keeps things simple and secure by operating exclusively on European datacenters—our databases live in Frankfurt, our authentication services run out of Ireland, and our AI models have a home in Sweden.

This E

Question 3

Creating a Group Plan

Accepted Answer

Every great learning journey starts with a clear roadmap—and that’s exactly what a Group Plan provides. In this guide, you’ll learn how to share your classroom vision with Elina, step by step, so she can draft a complete, research‑backed plan tailored to your students’ needs.

![Sample Group Plan](https://storage.crisp.chat/users/helpdesk/website/-/4/e/d/f/4edfaf3493ddac00/image_1mue209.png =626xauto)

1. Why a Group Plan Matters

Clarity of purpose: Aligns everyone—teachers, assistants and families—around shared learning goals.
Consistency: Ensures lessons connect coherently across days or weeks.
Efficiency: Saves you hours of planning by automating activity suggestions, assessments and parent communications.

2. Preparing Your Inputs

Before you click “Create Group Plan,” gather:

Theme or topic: A unifying idea (e.g., “Seasons,” “Community Helpers,” “Plant Life Cycles”).
Timeframe: Duration of this plan (one month, a six‑week unit, or an academic term).
Learning targets: Two to four big‑picture goals (e.g., “Identify weather symbols,” “Practice collaborative problem‑solving”).
Key competencies: Transversal skills like critical thinking, fine motor control or empathy.
Resources on hand: List materials you’ll use (paper, art supplies, blocks, digital tools).

3. Step‑by‑Step: Generating Your Group Plan

Access “Plans” from the header menu.
Click “Create a Group Plan”
Choose Your Group

From th

Question 4

Chat for Planning and Real‑Time Support

Accepted Answer

Think of Elina’s chat as your virtual co‑teacher—available 24/7 to brainstorm ideas, draft lesson plans, analyze photos and generate materials on demand. In this article, we’ll show you how to launch a chat, craft prompts that get great results, and harness the power of your student and group data for hyper‑personalized support.

![Elina Chat -- Your Starting Point for Planning](https://storage.crisp.chat/users/helpdesk/website/-/4/e/d/f/4edfaf3493ddac00/image_1fd0rvc.png =532xauto)

Why the Chat Is Your Planning Hub

Instant feedback: No need to wait for a template or library search—type a request, get a plan.
Research‑backed: Every suggestion is rooted in pedagogy and aligned to your profiles.
Iterative design: Refine your request in real time until you get exactly what you need.

Getting Started: Opening a Chat

When you log in, you'll be directly in Elina's Chat.
You can also find the Chat by tapping on Elina's avatar on the top-left corner of the app.
Say “Hello” or jump straight into your question—Elina is ready!

Crafting Prompts That Deliver

Be specific: “Plan a 15‑minute warm‑up on rhyming words for my class of 5–6 year‑olds who love art.”
Reference profiles: “Suggest sensory break activities for students needing movement.”
Ask for formats: “Give me a printable tracing activity for simple animal names.”

Examples of High‑Impact Prompts

Brainstorming: “Help me brainstorm STEAM project ideas centere

Question 5

Get Started with Learner Profiles

Accepted Answer

Overview

Learner Profiles in Elina enable educators to capture, track, and leverage detailed information about each learner. By maintaining individualized education plans (IEPs), educators can better understand each learner's strengths, areas for support, and progress—ultimately enriching group planning and tailored instruction.

Example Details

Key Features

Learning Strengths: Record what each learner excels at.
Areas for Support: Identify skills or concepts needing reinforcement.
Competences: Map observed abilities to framework-aligned competencies.
Goals & Objectives: Set and monitor personalized learning targets, including those inherited from Group Profiles.
Observations & Progress: Log notes with up to five media items (photos, videos, audio) per entry, linking back to relevant competences and goals.
Version History: Review all past changes and updates to maintain transparency and reflect on development.
Automated Summaries: Elina generates a concise summary of each profile at every update.

Creating and Managing Learner Profiles

1. Create a New Learner Profile

Navigate to My Learners.
Click Add Learner Profile.
Enter the child's Nickname (First Name, Last Name, and Date of Birth

Question 6

Multi‑Level Customization of Elina

Accepted Answer

Every school has its own vision—so why should your AI co‑teacher use someone else’s settings? With Elina’s Multi‑Level Customization, administrators can tailor her behavior to match your district, school or individual class needs.

![How Elina's Knowledge is Enriched with Customizations](https://storage.crisp.chat/users/helpdesk/website/-/4/e/d/f/4edfaf3493ddac00/image_3kqkyv.png =599xauto)

Why It Matters

Alignment to your curriculum: Ensure every prompt and suggestion follows your adopted standards.
Brand consistency: Reference district or school‑specific documents so Elina pulls from the right syllabi, handbooks or policies.
Local relevance: Adapt competencies and frameworks to cultural, language or regulatory requirements.

Levels of Customization

You can enhance Elina with your own materials by sharing any of these with our team for internal ingestion:

District‑wide guides: curriculum standards, competency frameworks, assessment rubrics, scope‑and‑sequence documents
School‑level policies: subject syllabi, grade‑band overviews, pedagogical handbooks
Classroom resources: unit plans, lesson templates, reading lists, local community materials

Once we integrate these, Elina’s suggestions and prompts will align perfectly with your institution’s context and philosophy.

Step‑by‑Step

Reference Docs: PDF or DOCX files—Elina ingests key sections to enhance knowledge (e.g., scope and sequence, behavior policies).
**De

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